IBM® Watson™ Discovery service adds a cognitive engine to your application, enabling you to search content and apply analytics to it. With this information, you can identify patterns and trends and gain insights that drive better decision-making. The service simplifies the infrastructure, scale and algorithm challenges associated with enriching and analyzing large data sets. It can process data from multiple sources including Microsoft Word, PDF, HTML and JSON documents.

Discovery Platform

3 minute demo

Create rich applications leveraging the power of Watson Discovery in minutes

Tour Watson Discovery: Watson Discovery for Salesforce

Use IBM Watson® Discovery and Salesforce Service Cloud to learn from past customer issues and support agents by providing the knowledge insights that they need in a timely manner.

  • Query across multiple disparate data sources
  • Find relevant answers within seconds
  • Avoid redundant work by using past cases

15-30 minute introduction