Typically, when clients call and I don’t have the answers off the top of my head, I have to spend a ton of time looking for information – keyword searching through PDFs, company documents, policies, and past call notes that are spread all over the company. This is especially true when looking for ‘needle in a haystack’ information. With Watson, I can ask the client’s – sometimes obscure - questions in natural language, and Watson can search through countless company documents to find the right answer.

Product Tour of Watson Business Solutions for Expert Assist

Want to see for yourself? Take a short test drive of Watson Business Solutions for Expert Assist to introduce you to the product. You'll be able to:

5-15 minutes introduction