IBM® Watson™ Natural Language Classifier can help your application understand the language of short texts and make predictions about how to handle them. A classifier learns from your example data and then can return information for texts that it is not trained on.

Email Routing Accelerator

2 minute demo

Explore power of Watson to automate manual tasks such as email routing within organization

Tour Watson Natural Language Classifier: Salesforce Next Best Action with Watson

Use the power of IBM Watson® to help your agents determine the right next step for your customers.

  • Determine the best next action for your clients

15-30 minute introduction